iSekurity Privacy Policy
Welcome to iSekurity. We are committed to keeping your non-public personal information secure and confidential. iSekurity is a licensee of TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confident in the Internet by promoting the use of fair information practices. This privacy statement covers the website www.isekurity.com. Because this Website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact iSekurity at (877) 838-5734. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
This privacy policy explains how we handle your personal information. This policy may change from time to time. You may check this policy through the use of our website in order to have the most current information on this topic. The last revision date is posted at the bottom of this policy for your convenience.
In registering for our service through our website, or over the phone, you will be asked for various types of information, including: contact information (name, address, phone number and an email address); and financial information (such as your credit card number). This information is required in order to verify your identity and to charge you the appropriate and agreed-upon fees. We do not collect personally identifiable information on our website through any other means then you personally entering it.
In fulfilling obligations of our service on your behalf (i.e. review and investigation of suspected case of identity theft), we may need, and you may be required to submit sensitive information (such as your social security number) in addition to the above information required to register. Sensitive information should only be submitted through our website or through regular mail.
Why we collect non-public personal information regarding you.
As a customer of iSekurity, we want you to know we will only collect your non-public personal information for the following reasons:
- To enroll you as a customer or complete a transaction;
- To carry out our service as set forth in the terms and conditions;
- To review, investigate or resolve a case of Identity Theft.
In each of these circumstances, we will only collect and use the minimum information needed to accomplish our purpose and only with your full knowledge and consent.
How we collect non-public personal information.
When you visit our website, you may do so anonymously. Generally, iSekurity does not collect non-public personal information when you browse our website—not even your email address. However, we do collect general Internet data, such as how often each of our web pages have been visited and how much time was spent on each page. None of this type of information identifies you personally. We only use this information to analyze web traffic patterns in order to make our site more user-friendly and useful to our visitors, and also to evaluate our marketing efforts. We collect log files that are combined to export daily web traffic reports.
Links to other websites are contained on the iSekurity website. iSekurity does not share your non-public information with those websites. iSekurity’s policies and practices may differ significantly from other web sites and iSekurity is not responsible for other website privacy policies and/or practices. Please learn about the privacy policies of the posted websites and the companies that operate them. Those websites may use cookie technology to gather and store information about their visitors. Please review and familiarize yourself with privacy and information collection practices of any website that you browse.
We also receive information from you via online web forms, calls to the Command Center, Victim Hotline, Contact Us web feature and mailed applications. We will never share this information with any third party.
The iSekurity website is not intended for the use of children (that is, individuals under the age of 18). iSekurity does not knowingly solicit personal information from children or send them requests for non-public personal information.
Access to your non-public personal information
You always have access to the information we have about you. If you would like to review non-public personal information that iSekurity may have about you, contact us via our website or call our Command Center at (877) 838-5734. If you need to make changes to your non-public personal information, you may do so by logging into your Member Page on our website or by calling our Command Center at (877) 838-5734.
When and to whom we disclose non-public personal information.
We will never disclose your non-public personal information to any third-party or affiliate under normal circumstances. However, there may be circumstances in which you yourself may provide non-public personal information to third parties involved in the identity theft resolution process. Such information will be provided directly by you to the parties in question, who might include, but are not limited to, law enforcement officials, insurance claims officers, representatives of financial or credit card companies, and/or credit reporting agencies.
At times, we may be required by law or legal process to disclose your personal information. We will comply with any such law or legal process.
How we protect your non-public personal information.
iSekurity uses highly secure physical, electronic and managerial procedures to safeguard the confidentiality and security of the data that you provide to us. Your non-public personal information shared with us will not be disclosed by us or sold to third parties other than in ways set forth in this Privacy Policy. Only authorized employees of iSekurity will have access to data that you provide us and that access is provided only on a “need-to-know” basis. In cases of iSekurity assisting you in Identity Theft crimes, only employees working on your case (or independent contractors retained by iSekurity) will have access to your non-public personal information. Any independent contractors, such as private investigators, used by iSekurity have or will agree with iSekurity to maintain strict confidentiality of your non-public personal information. All non-public personal information shared with us will be electronically encrypted. Any personal data of yours that we transmit over a private network will be sent through secure, encrypted channels. In general, physical documents that you share with us will be electronically stored on our data systems and the paper documents will be destroyed in a secure manner through shredding or otherwise.
Security/VeriSign
The security of your personal information is important to us. We use leading-edge technology to ensure measures that are the best in the industry.
Encryption
All client information is encrypted using Secured Sockets Layer (SSL) technology supports with digital certificates provided by Comodo. Secure Sockets Layer is a technology developed by Netscape and adopted by all vendors producing web-related software. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. This means that your information is safe and secure as it travels over the Internet.
Authentication
iSekurity participates in Comodo’s Program. By clicking on the Comodo seal, members can confirm they are connected to the secure site. Participation in this program reflects our strong commitment to conducting secure commerce over the Internet.
The Comodo security status bar shows that the transaction is encrypted and the organization has been authenticated according to the most rigorous industry standard.
iSekurity will follow generally accepted industry standards to protect the personal information submitted to us by you, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of your data, you can send us an email through the "Contact Us" icon on our website and we will respond as promptly as possible.
Our commitment to privacy.
To make sure that your non-public personal information remains confidential, these guidelines apply to all of our employees and independent contractors.
If we decide to change our privacy policy, we will post those changes to this policy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under the circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make materials changes to this policy, we will notify you here, by email or by means of notice on our home page.
Service Providers
We use a leading third party credit card processing company to provide credit card validation and/or billing services. When using them for service, we share your pertinent information with the third party billing company for the purposes of processing your payment. However, these third party billing companies are prohibited from using your personal identifiable data for any other purpose. After your account is billed to your credit card, we do not maintain your credit card information on our electronic records.
Contact us if you have any questions or suggestions regarding our privacy policy, you may contact us at the Command Center at 877-838-5734 or via the Contact Us email webform on our website.
iSekurity Command Center
P.O. Box 188
Troy, MI 48099
Hours Monday-Friday 9am-9pm EST
support@isekurity.com
Revised:October 21, 2011
